CAP insights

CAP Worldwide expands global coverage

04 February 2020

Richmond, London 04 February 2020 – 10.00am.

CAP Worldwide Serviced Apartments (CAP) is delighted to confirm the addition of Josie Oliveira to the CAP senior team to lead the development of the CAP Worldwide representation office for The Americas, based in Belize.

Josie, previously of Santa Fe and Cartus, is principally responsible for developing the CAP service delivery in market, driving excellence in guest care and client support while working strategically with Jo Layton and Andrew Hopgood to fulfil their goal of building the best in class global serviced apartment and accommodation booking agency. Josie joins Clare Ace, Kate Scott and Francine Migliorati in creating effective brand partnerships with apartment and corporate housing operators in this important region.

Prior to formally joining CAP Worldwide, Josie was employed at Cartus and Santa Fe Relocation, offering strategic global mobility solutions to multi-national organizations and their employees. Having worked primarily in customer-centric roles, Josie has led numerous projects for key clients and brings her knowledge of relocation both within the US and internationally.

Jo Layton, Director of CAP says ‘I have had the pleasure of working with Josie for many years in previous roles. She is very highly respected in the relocation arena and has a true passion for excellence, along with an entrepreneurial attitude and a deep knowledge of the importance of ensuring the health, safety, security and overall happiness of our travellers.

Layton adds ‘Josie’s appointment into our team has been warmly welcomed by our fellow directors who are delighted to support her in managing our service delivery in her region. She is already a great asset to our ambitious, aspirational start-up’.

Andrew Hopgood, COO adds ‘Josie is a seasoned relocation professional with over ten years of relocation industry experience. Her passion for the business and for building quality relationships with clients, partners, and colleagues is the cornerstone of her success, and a key reason why we felt that she would be a great addition to our team. We are truly fortunate to have Josie on-board to help with the continuous development of our relationships and services in The Americas’

Josie says ‘I am very excited to be part of the highly respected and skilled CAP Worldwide leadership team and I look forward to continuing to develop the company’s strong entrepreneurial ethos’.

She adds ‘My position in The Americas is supported by our global digital eco-system, CAPTURE, ensuring that our team remains connected. The blend of current technology managed by great people is the key to providing efficient and effective long stay programmes for our corporate buyers. I am delighted to be responsible for driving the development of this exciting new brand in the hospitality and extended stay sector in The Americas’.

Welcome on-board Josie!


CAP Worldwide Serviced Apartments was launched to the long stay market in April 2019 to deliver the most creative, agnostic, cost-effective and innovative corporate apartment programmes currently available in the sector.

Led by Jo Layton, a respected and passionate leader within the hospitality and extended stay industries for over 30 years, the CAP Worldwide senior management team brings together some of the most highly experienced operational and solution orientated leaders from travel, global mobility, relocation and extended stay.

CAP Worldwide represents service and financial excellence, personalised global account management and trusted accommodation solutions built to service the current and future needs of the corporate travel, global mobility, procurement teams, project managers and groups. The CAP Worldwide team creates consistent, cost effective, secure, sustainable and continually evolving global programmes so that travellers can experience caring service and safe solutions through a blended integration of people and technology.

CAP Worldwide is a female majority owned global serviced apartment booking agent.

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